Funka in cooperation with day care centers
Since Funka started, we have worked closely with disabled persons organisations and a large network of individuals with different impairments. Working in a user-centric way in all parts is crucial to maintaining our cutting-edge competence within accessibility.
To further develop that part of our business, we have started a collaboration with Stockholm City's day care centers, which means that we can work long term with several different target groups in parallel.
At the day center of Kungsholmen, we are thankful for this unique opportunity to contribute, says Anders Andersson, Quality Coordinator at the department for employment in the city of Stockholm, Sweden. Accessibility and participation are important issue for us. The fact that Funka can transform our experiences into something positive is extremely gratifying.
Most of what we do is about examining how websites, apps, documents, self service terminal, products and many other items work for people with different conditions and needs. We conduct user tests, focus group discussions, interviews and surveys. Often on behalf of clients or in research projects, but sometimes for our own sake; since everything we recommend is tested in real life, we need to check how things actually work in practice.
A solid collaboration with day care centers opens up great opportunities, says Susanna Laurin, Chief Research & Innovation Officer at Funka. Participants are given the chance to learn new things while we get the opportunity to better understand their needs.
Through continuous work with different target groups, we can, among other things, collect data in a more structured way. In addition, it is much easier to create better solutions together with groups of users that we meet regularly.
Right now we have a great focus on cognitive accessibility, where user needs can vary greatly among the target groups. This means it is even more valuable to have large and wide test groups available.
Day care centers
In Sweden, day care centers offer daily activities similar to employment for people who have intellectual disabilities, autism or acquired brain damage. The activities are designed based on the needs and wishes of the employees. The intention is that the business should be similar to a job and the employees receive some compensation. The activities should contribute to personal development and promote community participation. In Stockholm City there are 184 centers like this, of which 47 are run by the local government authorities and the rest is run by NGOs or commercial companies. They are all funded by the government under the same scheme (the Swedish Act concerning Support and Service for Persons with Certain Functional Impairments).