Recurring audits are a sign of quality
First we do an audit, and then we do more audits. How can that be true? The municipality of Trondheim, Norway, has high ambitions when it comes to accessibility. By regularly allowing Funka to test the interfaces against the applicable legal requirements, the municipality ensures that all citizens can use its digital services.
For clients who work seriously with accessibility, it is obvious that it is an ongoing work that will never be completed. It may seem hopeless, but in fact is quite natural. The web is not static, the technological development is rising fast and new services are added continuously. Of course, many things gradually get better, but as soon as something changes, you also need to check the accessibility.
We are constantly working to improve our internal competence when it comes to accessibility, says Pål Sommerseth, Team Leader of the Web Team in the Municipality of Trondheim, Norway. Funka's audit is a good way for us to immerse ourselves in the code and understand how to solve the challenges in the best possible way.
Improving accessibility gradually is a good idea. It can easily become overwhelming if all issues need to be addressed at the same time. Recurring checks are also good for ensuring that all departments work in the same way and that no parts of the interface are forgotten.
It's always fun to work with Trondheim, says Daniel Sørensen, sales manager for Funka in Norway. Customers who know what they want and continue to learn are my favourites.
The audits we conducted for Trondheim are focused on the requirements of the Norwegian Discrimination Act, but we are already basing it on WCAG 2.1, as the EU Web Accessibility Directive will be introduced in Norway. The stricter requirements are likely to apply from 1 January 2021, but the date has not yet been officially set.