EHTEL event outcomes

On Wednesday 5th December 2018, a spinoff workshop of the 2018 EHTEL Symposium was hosted by the EU Office of the Campania Region in Brussels.

This match-making event was geared towards health care managers modernising their health care systems.

Maddalena Illario, Co-Chair of the Reference Sites Collaborative Network, reflected:

“This is a great way to learn how regions and countries can explore together the kinds of digital health and care services people need. The tools used today can really reveal important synergies and similarities.”

The three-part workshop took a look at what people’s digital health needs are, good practices in example regions, and the support offered by the SCIROCCO maturity model tool. Thirty people from 18 countries attended – they worked in groups to investigate exciting experiences of integrated care.


The workshop was organised in three parts:

  • Personas: Modelling Citizens and Patients Needs for Digital Services
  • Field Experiences in Deploying Digital Services: Andalucía (Spain); Puglia (Italy); Turkey
  • Coaching and Twinning on Conditions for Successful Deployments: Using the SCIROCCO tool.

Attendees benefitted from a mutual exchange of knowledge about which elements of the field experiences would benefit from collaboration. They identified some good opportunities to partner with others on integrated care-related activities. Several participants were keen to explore how health care and social care records can be shared.

For related information on the tools used and useful background, see:

Blueprint (personas), opens in new window

Reference Sites, opens in new window

SCIROCCO, opens in new window